RAW Meal Voluntary Recall Expanded to Include Additional Lots

Posted On: February 12, 2016 By: David Cabrera Categories: Products

Many of our friends and fans have been anxiously awaiting updates about our voluntary RAW Meal recall. During the last two weeks, Garden of Life and our Utah manufacturer have extensively conducted new rounds of product testing covering well over 1000 finished lots, bulk blends and raw materials. Throughout all of this testing, we’ve coordinated with the U.S. Food and Drug Administration, our suppliers and manufacturers and our own third-party experts.

We are now able to share with you that we’ve identified the likely source of Salmonellacontamination to be Organic Moringa Leaf powder from a supplier used only in RAW Meal. This source only supplies Moringa to the manufacturer of RAW Meal and we started using this material in September. This Moringa is not used in any other Garden of Life product or by any other manufacturer. This means there is no risk to any other Garden of Life product and no other Garden of Life products are affected. Only RAW Meal was exposed.

We are expanding our January 29th voluntary RAW Meal recall to include any lot of RAW Meal manufactured with this Moringa. We’re asking our retail partners to immediately remove these additional affected lots of RAW Meal product from sale. If you have purchased a RAW Meal product involving these lots, please return it to where you bought it for a full refund. A list of the additional affected lots can be found below.

With the information we have now, it is clear to us that this is the right thing to do.  Just like the original recall – which we did without waiting for direction from the FDA – we are putting our consumers’ health first and acting out of an abundance of caution. We will always act in our consumers’ best interests regardless of what it means for us.  That means that if we aren’t absolutely sure of a product, we won’t sell it. Period.

In order to prevent a recurrence of this issue, we removed Organic Moringa powder entirely from RAW Meal and have required our manufacturer to remove it from its facility. You will not notice a change to your favorite RAW Meal flavor.

We are also refreshing the label so that retailers and consumers will not have to wonder whether they are getting the new RAW Meal lots with Moringa removed. If you were a fan of RAW Meal, you will see a slight modification to the design which will help us avoid all marketplace confusion.

Regarding additional quality measures, we retained one of the Country’s leading microbiologists to review every test and every procedure. We are using this as an opportunity to review our entire sourcing, manufacturing and distribution system with the goal of making a safe system even better.

With these measures in place, we’re confident that our products are ready to be enjoyed and we are resuming manufacture of RAW Meal products effective immediately. Many of you have been asking when RAW Meal will be available again, so we can now say we are expecting to resume shipments within 4 weeks.

While we are heart-broken by this situation, we’ll fix this and be better in the end.  Again, because it’s the right thing to do. Our consumers, families, and co-workers depend on our promise of safe and healthful food. Our first and highest obligation is to be worthy of this trust.

And, finally, we’ll learn from this. We are good at what we do and we pride ourselves on being a leader in this area. We will take this situation and use it as an opportunity to look at everything we do and look for ways to be better and to continuously improve.

If you have questions about this recall, please reach out to our customer care team at(866) 211-9058, Monday-Friday between the hours of 9:00 AM and 5:00 PM EST or via e-mail at RawMealRecallInfo@gardenoflife.com.

On behalf of all of us at Garden of Life, I apologize to everyone affected by this situation and I promise we will keep working on this issue until is resolved. Above all, thank you for your patience and understanding. Your loyalty is what drives us to be the best at what we do. 

Yours in Health,

Brian Ray

President

RM-Recall

 Item Description Lot Number Exp Date
 RAW Organic Meal Vanilla Chai 10 CNT Tray 47183200 8/1/2017
 RAW Organic Meal Chocolate Half Size 47198400 8/1/2017
 RAW Organic Meal Vanilla Half Size 47198500 8/1/2017
 RAW Organic Meal Vanilla Full Size 47198600 8/1/2017
 RAW Organic Meal Half Size 47198700 8/1/2017
 RAW Organic Meal Vanilla Full Size 47200100 8/1/2017
 RAW Organic Meal Chocolate 10 CNT Tray 47200200 8/1/2017
 RAW Organic Meal Vanilla Chai Half Size 47202000 8/1/2017
 RAW Organic Meal Vanilla Chai Half Size 47215400 8/1/2017
 RAW Organic Meal Chocolate Full Size 47215800 8/1/2017
 RAW Organic Meal Full Size 47222300 8/1/2017
 RAW Organic Meal Half Size 47225700 8/1/2017
 RAW Organic Meal Chocolate Full Size 47243600 8/1/2017
 RAW Organic Meal Full Size 47248900 8/1/2017
 RAW Organic Meal Chocolate Full Size 47200000 8/31/2017
 RAW Organic Meal Vanilla Full Size 47202100 8/31/2017
 RAW Organic Meal Vanilla Chai Full Size 47215600 8/31/2017
 RAW Organic Meal Chocolate Half Size 47243000 8/31/2017
 RAW Organic Meal Chocolate Full Size 47198800 9/1/2017
 RAW Organic Meal Full Size 47214600 9/1/2017
 RAW Organic Meal 10 CNT Tray 47214800 9/1/2017
 RAW Organic Meal Vanilla Chai Full Size 47215500 9/1/2017
 RAW Organic Meal Vanilla Chai Full Size 47215501 9/1/2017
 RAW Organic Meal Vanilla Full Size 47216100 9/1/2017
 RAW Organic Meal Vanilla Full Size 47225500 9/1/2017
 RAW Organic Meal Chocolate Full Size 47225900 9/1/2017
 RAW Organic Meal Chocolate Full Size 47249200 9/1/2017
 RAW Organic Meal Vanilla Chai 10 CNT Tray 47183201 9/30/2017
 RAW Organic Meal Vanilla Full Size 47198601 9/30/2017
 RAW Organic Meal Vanilla Chai Half Size 47206000 9/30/2017
 RAW Organic Meal Vanilla Full Size 47225600 9/30/2017
 RAW Organic Meal Half Size 47225800 9/30/2017
 RAW Organic Meal Chocolate Half Size 47226200 9/30/2017
 RAW Organic Meal Vanilla Half Size 47226400 9/30/2017
 RAW Organic Meal Full Size 47236000 9/30/2017
 RAW Organic Meal Vanilla 10 CNT Tray 47248000 9/30/2017
 RAW Organic Meal Full Size 47248901 9/30/2017
 RAW Organic Meal Vanilla Full Size 47253900 9/30/2017
 RAW Organic Meal Vanilla Half Size 47257401 9/30/2017
 RAW Organic Meal Chocolate Full Size 47226000 10/1/2017
 RAW Organic Meal Vanilla Full Size 47216200 10/31/2017
 RAW Organic Meal Vanilla Full Size 47225601 10/31/2017
 RAW Organic Meal Chocolate Full Size 47226100 10/31/2017
 RAW Organic Meal Chocolate Half Size 47226201 10/31/2017
 RAW Organic Meal Vanilla Chai Full Size 47226300 10/31/2017
 RAW Organic Meal Full Size 47246500 10/31/2017
 RAW Organic Meal Vanilla Chai Full Size 47247600 10/31/2017
 RAW Organic Meal Chocolate Half Size 47247800 10/31/2017
 RAW Organic Meal Vanilla Full Size 47225602 11/30/2017
 RAW Organic Meal Full Size 47246501 11/30/2017
 RAW Organic Meal Vanilla Chai Full Size 47247601 11/30/2017
 RAW Organic Meal Chocolate Full Size 47247700 11/30/2017
 RAW Organic Meal Chocolate Half Size 47247801 11/30/2017
 RAW Organic Meal Vanilla Half Size 47247900 11/30/2017
 RAW Organic Meal Chocolate Half Size 47257001 11/30/2017
 RAW Organic Meal Half Size 47269900 11/30/2017
 RAW Organic Meal Vanilla Half Size 47273200 11/30/2017
 RAW Organic Meal Vanilla 10 CNT Tray 47275400 11/30/2017
 RAW Organic Meal Chocolate Full Size 47256902 12/31/2017
 RAW Organic Meal Vanilla Full Size 47257100 12/31/2017
 RAW Organic Meal Vanilla Half Size 47287600 12/31/2017